Privacy Policy

Last Updated: November 13th, 2024

METAKICKS. and its affiliates (“MK,” “we,” “our,” and/or “us”) value the privacy of individuals who use our website, https://metakicks.co (“Site”). This privacy policy (“Privacy Policy”) explains how we collect, use, and share Personal Information from or about Metakicks users or their devices. As used in this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual. By using the Site, you agree to the collection, use, disclosure, sharing, and procedures this Privacy Policy describes.

INFORMATION WE COLLECT

We may collect a variety of personal information from or about you or your devices from various sources as described below.

A. Information You Provide to Us

1. Production Slot Information. When you purchase a production slot to reserve a spot in our product queue we may receive your [name, payment information, email address, and address information].

2. Order Information. When you make a purchase through the Site we ask you for your [name, email address, phone number, shipping address, and payment information].

3. Communications. If you contact us directly we may receive other personal information about you. For example, when you contact us to learn more about Metakicks or for customer support, we may receive your [name, email address, and the contents of your message or attachments that you may send to us]. If you subscribe to receive newsletters from us we will collect your [first name, last name, and email address]. When we send you emails we may track whether you open them to learn how to deliver a better customer experience and to improve the Site.

4. Careers. If you decide to apply for a job with us you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume or application such as your education and employment experience. You may also apply through a third-party service such as LinkedIn. If you do so, we will collect any information you make available to us via such third-party platform.

5. Payment Information. If you make a payment through the Site, your payment-related information such as credit card or other financial information necessary to complete your payment (“Payment Information”) is processed by our third-party payment processor Stripe. For more information, please see the “Payment Processing” section below.

B. Information We Collect When You Use the Site

1. Location Information. When you use the Site, we may receive your location information (for example, your IP address may indicate your general geographic region).

2. Device Information. We may receive information about the device and software you use to access the Site, such as [internet protocol (IP) address, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens].

3. Usage Information. To help us understand how you use the Site and to help us improve it, we automatically receive information about your interactions with the Site like the pages or other content you view and the dates and times of your visits.

4. Information from Cookies and Similar Technologies. We and our third-party partners may collect Personal Information using cookies, which are small files of letters and numbers that we store on your browser or the hard drive of your computer. They contain information that is transferred to your computer’s hard drive. We and our third-party partners may also use pixel tags and web beacons on the Site. These are tiny graphic images placed on web pages or in our emails that allow us to determine whether you have performed a specific action. We use cookies, beacons, invisible tags, and similar technologies (collectively “Cookies”) to collect information about your browsing activities and to distinguish you from other users of the Site. This aids your experience when you use the Site and allows us to improve the functionality of the Site. Cookies can be used for performance management (i.e., collecting information on how the Site is being used for analytics purposes). They can also be used for functionality management, enabling us to make your visit more efficient by, for example, remembering language preferences, passwords, and log-in details. Below is an overview of the types of Cookies we and third parties may use to collect Personal Information.

Strictly Necessary Cookies. Some Cookies are strictly necessary to make the Site available to you. We cannot provide you with the Site without this type of Cookies. We use the following necessary Cookies:

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Stripe

Stripe is a payment processing platform that enables us to securely   accept payments on our website. Stripe cookies are used to facilitate   transactions and provide fraud prevention and security measures.

Functional Cookies. Functional Cookies are used to recognize you when you return to the Site. This enables us to adapt our content for you and remember your preferences. For example, we use functional Cookies to remember your choice of language or region. We use the following functional Cookies:

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Analytical or Performance Cookies. We also use Cookies for website analytics purposes to operate, maintain, and improve the Site. We may use our own analytics Cookies or use third-party analytics providers such as Google Analytics. Google uses the data collected to track and monitor the use of our Service. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en. We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245. These providers may also collect information about your use of other websites, apps, and online resources. We also use the following analytical or performance Cookies:

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Google Analytics

Google Analytics helps us understand how visitors interact with our   website by collecting and reporting information anonymously. This information   allows us to analyze trends and improve our website's performance and user   experience.

Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Site you may not be able to utilize the features of the Site to its fullest potential. You can find more information about your rights and choices and how to block the use of certain Cookies in the section Your Rights and Choices below.

C. Information We Receive from Third Parties

1. Third Parties. We may receive additional personal information about you from third parties such as marketing partners or provider or social media platforms such as Instagram. We may combine information that we collect from you through the Site with information that we obtain from such other parties and information derived from other products we provide. If you choose to submit information to social media websites operated by us such as Instagram, we may receive personal information about you including your profile information and your use of the third-party account. If you wish to limit the personal information available to us from third-party services, you should visit the privacy settings of your third-party accounts to learn about your options.

D. Payment Processing

1. When you make a payment to Metakicks, your payment is processed by a third-party payment processor (Stripe) (“Payment Processor”). This Payment Processor may collect Payment Information and other personal information from you including your name, credit card or debit card information, and account number. The use of your personal information by the Payment Processor is governed by their terms and conditions and privacy policy, and personal information we receive about you from our Payment Processor is governed by this Privacy Policy.

HOW WE USE THE INFORMATION WE COLLECT

We use the personal information we collect:

1. To provide, maintain, improve, and enhance the Site;

2. To personalize your experience on the Site, such as by providing tailored content and recommendations;

3. To understand and analyze how you use the Site and develop new products, services, features, and functionality;

4. To communicate with you, provide you with updates and other information relating to the Site, provide information that you request, respond to comments and questions, and otherwise provide customer support;

5. For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable, or otherwise of interest to you;

6. To generate anonymized or aggregate data containing only de-identified, non-personal information that we may use for any lawful purposes;

7. To send you text messages and push notifications;

8. To facilitate transactions and payments;

9. To find and prevent fraud and abuse, and respond to trust and safety issues that may arise;

10.For compliance purposes, including enforcing our Privacy Policy or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency;

11.For other purposes for which we provide specific notice at the time the information is collected.

LEGAL BASES FOR PROCESSING EUROPEAN INFORMATION

If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), we only process your Personal Information when we have a valid “legal basis,” including as set forth below.

1. Consent. We may process your Personal Information where you have consented to certain processing of your Personal Information. For example, we may process your Personal Information to send you marketing communications or to use Cookies where you have consented to such use.

2. Contractual Necessity. We may process your Personal Information where required to provide you with the Site. For example, we may need to process your Personal Information to respond to your inquiries or requests.

3. Compliance with a Legal Obligation. We may process your Personal Information where we have a legal obligation to do so. For example, we may process your Personal Information to comply with tax, labor, and accounting obligations.

4. Legitimate Interests. We may process your Personal Information where we or a third party have a legitimate interest in processing your Personal Information. Specifically, we have a legitimate interest in using your Personal Information for product development and internal analytics purposes and otherwise to improve the safety, security, and performance of the Site. We only rely on our or a third party’s legitimate interests to process your Personal Information when these interests are not overridden by your rights and interests.

HOW WE SHARE THE INFORMATION WE COLLECT

1. Affiliates or Subsidiaries. We may share any information we receive with our affiliates or subsidiaries for any of the purposes described in this Privacy Policy.

2. Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of the Site. For example, if you choose to personalize your footwear, we may connect you with our third-party foot scanning partner Volumental to facilitate the process by providing your foot scan data.

3. Marketing. We do not rent, sell, or share information about you with nonaffiliated companies for their direct marketing purposes unless we have your permission.

4. Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt-out of them by downloading the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.

5. As Required by Law and Similar Disclosures. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your personal information may occur if you post any objectionable content on or through the Site.

6. Merger, Sale, or Other Asset Transfers. We may disclose and transfer your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.

7. Consent. We may also disclose personal information from or about you or your devices with your permission.

YOUR RIGHTS AND CHOICES

1. Marketing or Transactional Communications. You can unsubscribe from our promotional emails via the link provided in the emails and opt out of marketing SMS messages by following the instructions provided in the SMS messages. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.

2. Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

3. Your European Privacy Rights. If you are located in the EEA or the UK, you have additional rights described below.

1. You may request access to the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, restrict or object to the processing of your Personal Information, have your Personal Information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where an incident took place.

2. You may withdraw any consent you previously provided to us regarding the processing of your Personal Information at any time and free of charge. We will apply your preferences going forward, and this will not affect the lawfulness of the processing before you withdrew your consent.

How to Block Cookies. You can block Cookies by setting your internet browser to block some or all Cookies. However, if you use your browser settings to block all Cookies (including essential Cookies), you may not be able to access all or parts of the Site. By using the Site, you consent to our use of Cookies and our processing of Personal Information collected through such Cookies in accordance with this Privacy Policy. You can withdraw your consent at any time by deleting placed Cookies and disabling Cookies in your browser or as explained below. You can change your browser settings to block or notify you when you receive a Cookie, delete Cookies, or browse the Site using your browser’s anonymous usage setting. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. If you do not agree to our use of Cookies or similar technologies, which store information on your device, you should change your browser settings accordingly. You should understand that some features of the Site may not function properly if you do not accept Cookies or these technologies. Where required by applicable law, you will be asked to consent to certain Cookies and similar technologies before we use or install them on your computer or other device.

If you choose not to provide us with information we collect, some features of the Site may not work as intended.

THIRD PARTIES

The Site may contain links to other websites, products, or services that we do not own or operate (“Third-Party Services”). We are not responsible for the privacy practices of these Third-Party Services. Please be aware that this Privacy Policy does not apply to your activities on these Third-Party Services or any information you disclose to these Third-Party Services. We encourage you to read the privacy policies of these Third-Party Services.

RETENTION

When you request that we do so, we take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it unless we are required by law to keep this information for a longer period. When we process Personal Information for our own purposes, we determine the retention period taking into account various criteria such as the type of services provided to you, the nature and length of our relationship with you, possible re-enrollment with the Site, the impact on the Site we provide to you if we delete some information from or about you, and mandatory retention periods provided by law and the statute of limitations.

SECURITY

We make reasonable efforts to protect your Personal Information by using physical and electronic safeguards designed to improve the security of the Personal Information we maintain. However, as the Site is hosted electronically, we can make no guarantees as to the security or privacy of your Personal Information.

INTERNATIONAL USERS AND VISITORS

The Site is hosted in Germany and intended for customers and visitors located globally. We may transfer Personal Information from the EEA or the UK to the U.S. and other third countries based on European Commission-approved or UK Government-approved Standard Contractual Clauses or otherwise in accordance with applicable data protection laws. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Site. By providing any information, including Personal Information, on or to the Site, you consent to such transfer, storage, and processing.

CHILDREN’S PRIVACY

We do not knowingly collect, maintain, or use personal information from children under 16 years of age (“Minors”), and no parts of the Site is directed to Minors. If you learn that a Minor has provided us with personal information in violation of this Privacy Policy, then you may alert us at info@metakicks.co

CHANGES TO THIS PRIVACY POLICY

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Site, we will attempt to notify you through the Site, by email, or other means.

CONTACT INFORMATION

If you have any questions, comments, or concerns about our processing activities, please email us at info@metakicks.co. If you are located in the EEA or the UK, please note that Metakicks is the controller, and its contact information is:

info@metakicks.co